Return Request Form

30 Day Returns – Our hassle-free 30-Day Money-Back Guarantee is designed to give you peace of mind.

*For items purchased more than 30 days ago from www.sportrack.com, please contact us directly.
**For items not purchased at www.sportrack.com, please contact the purchase location to review their return policy and procedure.

Please fill out the form below to submit a return to the Thule Customer Service team. Credit for the returned item(s) will be refunded back to the customer in the same form of payment used to purchase the item(s). The customer will receive an email with the Return number and one confirming the completion of return process.

The customer should expect most refunds within 48 hours of completion of the return process, from the credit/debit card issuing bank.

If you're trying to submit a warranty claim for defective product, instead please submit a Warranty Request.

Order Number(Required)

Please enter your order number.

Name(Required)

First Last

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Email(Required)

Phone

Item to return:

Use item#.

Quantity:

Enter qty of items.

Return reason:

Enter reason for return.

Item to return:

Use item#.

Quantity:

Enter qty of items.

Return reason:

Enter reason for return.

Item to return:

Use item#.

Quantity:

Enter qty of items.

Return reason:

Enter reason for return.

Attachment Upload:

Accepted file types: jpg, gif, png, pdf, Max. file size: 20 MB.

Please upload your attachment here.

Additional comments:

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SportRack US

42 Silvermine Rd
Seymour, CT
06483
US

Phone: 800-238-2388

Order Questions

Call Order Support: (888) 234-5450

Cick here to check order status.

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Need product support?
To submit a product return request for a credit, please complete the form on this page.